Privacy Policy

At Joyce & Moroni Cleaning Services UK Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect personal information when you:

Book a service online or by phone (e.g., name, address, email, phone number)
Contact us for inquiries or support
Subscribe to newsletters or promotional materials

We may also collect non-identifiable data automatically, such as IP addresses, browser type, and website usage data, to improve our services.

2. How We Use Your Information

We use your information to:

Provide and manage cleaning services you request
Communicate with you regarding bookings, updates, or promotions
Improve our website, services, and customer experience
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Personal information may only be shared with trusted partners when necessary to provide our services (e.g., payment processing).

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or deletions of your personal data
Withdraw consent where processing is based on consent
Object to certain data processing

To exercise your rights, please contact us at the details below.

6. Cookies

Our website may use cookies to enhance your browsing experience, remember preferences, and collect analytics. You can manage or disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website indicates acceptance of the updated policy.